Shipping policy


Shipping Policy

Last updated: 10/02/2025

At SK Auto Lighting LLC, we strive to process and deliver your orders quickly and safely. Please review our shipping policy below.

Processing Times

  • Orders are typically processed within 1–2 business days (excluding weekends and holidays) after payment has been confirmed.

  • Orders placed after business hours will begin processing the next business day.

  • During peak seasons or promotional events, processing times may be extended.

Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on weight, size, and destination.

  • Estimated delivery times are provided by the carrier and may vary depending on location. We cannot guarantee exact delivery dates.

  • Free shipping promotions (if applicable) will be clearly advertised and automatically applied at checkout.

Carriers & Tracking

  • We ship primarily via UPS, FedEx, and USPS depending on order size and location.

  • Once your order has shipped, you will receive a confirmation email with tracking information.

  • Please allow up to 24 hours for tracking updates to appear.

In-Store Pickup

  • Customers located near Mission, Texas (Rio Grande Valley area) may choose Free In-Store Pickup at checkout.

  • Orders will be ready within 1–2 business days (we’ll notify you once it’s ready).

  • A valid ID and order confirmation must be presented at pickup.

  • Orders not picked up within 7 days may be subject to cancellation.

Local Delivery

  • We offer Local Delivery within select areas of the Rio Grande Valley for qualifying orders.

  • Delivery fees and minimum order amounts may apply (shown at checkout).

  • Delivery times are scheduled after your order has been confirmed.

  • If no one is available at the delivery address, re-delivery may require an additional fee.

Shipping Restrictions

  • We currently ship within the United States.

  • International shipping may be offered on select products; customers are responsible for all customs duties, taxes, and fees.

  • We do not ship to P.O. Boxes for oversized or high-value items.

Damages & Lost Packages

  • Please inspect your order upon delivery. If your package arrives damaged, contact us immediately at support@skautolighting.com with photos of the packaging and product.

  • All damage or loss claims must be filed with the carrier. We will assist you in the claims process but cannot guarantee reimbursement.

  • Once an order has been accepted by the shipping carrier, risk of loss passes to the customer.

Delays

  • SK Auto Lighting LLC is not responsible for shipping delays caused by weather, carrier issues, incorrect addresses provided by the customer, or other circumstances beyond our control.

Incorrect Addresses

  • Customers are responsible for ensuring shipping information is accurate at checkout. Orders returned due to incorrect or incomplete addresses may incur additional shipping fees.

Contact Us

For questions about shipping, please contact us at:
📧 support@skautolighting.com
📞 956-780-1557